FREQUENTLY ASKED QUESTIONS
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Q. Do you offer Cash on Delivery (COD) ?
No, at present we do not offer cash on delivery.
Q. How can I pay for my order ?
You can pay via online checkout process using credit card, debit card, net banking or prepaid card etc..
OR
You can deposit cash or cheque to our bank account below
Bank Name: Union Bank of India
A/c Name: B N Pradhan Nursery
A/c No: 393604010012032
Branch: Kalimpong
IFSC Code: UBIN0539368
Q. How do you ship the orders ?
We use Indian Speed Post to ship most of our orders. If you need it to be shipped via courier please let us know when you place the order.
Q. Where do you ship the plants ?
We ship plants to all the states in India and also internationally.
Q. What are the sizes of plants ?
All plants vary in size but normally, succulent rosettes will be 1-2 inches, cacti will also be 1-2 inches if round and 3-4 inches if tall. We always send mature plants.
Q. How long does it take to process the order ?
We generally ship within 3-4 business days if your order is placed Monday through Friday excluding weekends and holidays.
Q. How do we care for Air Plants ?
When your plants arrive, make sure to give them a good soak for 20 to 30 minutes. Once soaked, gently shake off any excess water and allow the plants to dry for a few hours before putting them in a terrarium or container that might restrict air flow.
See our Air Plant Care page for more information on how to properly care for your plant and ensure it lives a healthy loving life.
Q. How do we care for Cactus ?
See our Cactus Care page for more information on how to properly care for your plant and ensure it lives a healthy loving life.
Q. How do we care for Succulents ?
See our Succulent Care page for more information on how to properly care for your plant and ensure it lives a healthy loving life.
